Returns & Exchanges

Australian orders

All orders placed for Australian delivery are eligible for standard or express shipping. Prices and free shipping thresholds are calculated at checkout and subject to change.

Orders for delivery within Australia will be sent via Australia Post.

Where applicable, Click & Collect is available as a complimentary service at our stand alone stores, pending product availability.

We aim to dispatch all orders within 2 business days. Tracking is provided upon dispatch.

During sales or promotional periods, some slight dispatch delays may be experienced - your patience is appreciated!

Overseas orders

International shipping is currently unavailable, except to New Zealand.

We sincerely apologize for any inconvenience or disappointment this may cause, and appreciate your understanding. International shipping will be back soon!

When will my order be dispatched?

Orders are usually dispatched on the same or next business day, Monday through Friday (excluding public holidays). Dispatch timing is dependent on the time you place your order, relative to Sydney time.

Whilst we make every effort to ship your order as quickly as outlined above, unforeseen delays in shipping during peak trade times may occasionally occur. Peak trade times may include special promotions, seasonal sales and holiday periods (including public holidays). If you have questions or concerns, you can contact our customer care team.